While a lot of people are already enjoying the fruits of outsourcing, there are still people who are skeptical about the thought of having an offshore staff. One of the major arguments about outsourcing is that it’s taking jobs away from locals, but the truth is, current employees can even benefit from it.
Outsourcing is not about firing in-house employees but hiring staff offshore so that businesses can operate more efficiently and effectively. How is outsourcing helpful to your employees?
1. Employees can upskill.
Upskilling your workforce benefits your business. It improves retention and increases customer satisfaction. It also gives employees a sense of purpose with their company. As a result, they will most likely achieve more because they are happier with their roles.
2. It reduces workload.
Outsourcing reduces workloads. When employees are bombarded with overwhelming workloads, reaching goals is almost impossible. According to The Families and Work Institute, half of U.S workers admit that they experienced being overworked. Employers need to understand that you can’t expect more productivity out of a few employees.
3. Employees can focus on bigger responsibilities.
A company in Australia outsourced its administrative tasks, marketing, and customer support to focus on driving more sales, developing services, and improving strategies. Even after outsourcing, they still hire new employees to join their in-house staff. As mentioned above, outsourcing is not about firing in-house employees but about utilizing the full potential of this strategy to expand the business.
It’s no secret that everything is changing – gone are the days when the only image that pops up on our heads when we hear the word “workforce” is a group of employees in the four corners of the office. Technology has advanced to the point of business owners being able to hire from anywhere in the world. Although there are risks, outsourcing ultimately offers business owners great advantages.
Written by: Camille Mananis